For most professionals, the use of words like “Uh,” “Um” and “So…” can easily get out of control if we’re not conscious of them. These innocent-seeming filler words aren’t an issue when they’re said once or twice in a meeting (in which case they can actually make a person seem more considered), it’s their repetitive use that really kills a person’s credibility.
Perhaps you’re unprepared in a meeting and struggling to answer a tough question. Maybe you’re overtired and stammering to focus on your central point or get out the corresponding words. Whatever the case, when we hear consistent verbal stumbling, we assume the speaker is unsure of herself.
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